Cell phone and phone service restored in western New Mexico

Thousands of New Mexicans now have cell and landline service after an outage. On Wednesday, the Gallup Police Department reported an outage across much of McKinley County and residents were told to go to the nearest fire station in the event of an emergency. According to the Gallup Fire Department, a person walked into a fire station looking for help. But the outage affected their calls for service. Jeremy Ryan Padilla told KOAT they get an average of 20 calls a day. That number dropped to seven during the outage. The outage also affected most of Cibola County. Sheriff Tony Mace said he staged deputies and firefighters at schools with radios in case of emergencies. The New Mexico State Police also took a proactive approach. Officers were parked around McKinley County with their flashing lights on, that way if anyone needed help, they could easily find an officer. Laguna Pueblo officials said service was restored as of 4 a.m. Thursday morning. The pueblo was also without service for several hours. Pueblo officials say a fiber optic line along I-40 was cut.

Thousands of New Mexicans now have cell and landline service after an outage.

On Wednesday, the Gallup Police Department reported an outage across much of McKinley County and residents were told to go to the nearest fire station in the event of an emergency.

According to the Gallup Fire Department, a person walked into a fire station looking for help. But the outage affected their service calls.

Lt. Jeremy Ryan Padilla told KOAT they get an average of 20 calls a day. That number dropped to seven during the outage.

The outage also affected most of Cibola County. Sheriff Tony Mace said he staged deputies and firefighters at schools with radios in case of emergencies.

The New Mexico State Police also took a proactive approach. Officers were parked around McKinley County with their flashing lights on, that way if anyone needed help, they could easily find an officer.

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Laguna Pueblo officials said service was restored as of 4 a.m. Thursday morning. The pueblo was also without service for several hours.

Pueblo officials say a fiber optic line along I-40 was cut.

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